Shipping Policy

Shipping Policy

1. Order Processing Time

  • In-Stock Items: Orders for in-stock products are typically processed and shipped within 1-3 business days.

  • Business Days: Processing occurs Monday through Friday, excluding major holidays.

  • Pre-Orders: Items marked as "Pre-Order" will ship according to the specific timeframe mentioned on the product page (typically 30-45 days).

2. Shipping Rates

  • Calculated at Checkout: Shipping costs are determined based on the total weight of your package and the destination address.

  • Service Options: We offer various shipping tiers ranging from economy to expedited services.

3. Estimated Delivery Times

  • Standard Shipping: Estimated delivery within 4-7 business days after the package has been scanned by the carrier.

  • Expedited Shipping: Faster delivery options are available at checkout for an additional fee.

  • Tracking: You will receive a shipping confirmation email with a tracking number once your label is created. Please allow 24-48 hours for tracking information to update.

4. International Shipping

  • Global Delivery: We ship to most countries worldwide via major international carriers like DHL, UPS, or FedEx.

  • Duties & Taxes: All international orders are subject to local import duties and taxes, which are the sole responsibility of the customer.

  • Compliance: Please ensure the items ordered (such as knives or tools) are legal in your country. We are not responsible for items seized or delayed by customs due to local regulations.

5. Shipping Disclaimer

  • Carrier Responsibility: Once a package is handed over to the carrier (USPS, FedEx, etc.), Sentinel EDC is no longer responsible for delays, theft, or damage during transit.

  • Address Accuracy: Please double-check your shipping address. We are not responsible for orders delivered to an incorrect address provided at checkout.